Our expectations on these products and services
- Digital technology at the service of our GM (Gentile Members) to enrich their experiences (before, during and after their stay) => make their holidays more fluid and easier
- Simplification for our employees GO (Gentils Organisateurs) and GE (Gentils Employés) => saving time on their administrative tasks allowing them to be, on a daily basis, at the service of our customers
- Anticipate the evolution of customer uses and expectations
- Identify opportunities for leverage on new emerging technologies
- Use technological trends to serve our industry (AI, conversational interfaces, payment methods…)